I have known Tony and Anita four about four years. The first time I met Tony was when my not to old air conditioner failed. I called Tony in the morning and he found the unit inside had a leak and he had to get a new unit and had it repaired that same day. A short time later I called when the air conditioner froze up in the winter he was able to fix that right away. The a short time later a pipe broke and he repaired that very quickly. Tony suggested it may be time to get a new machine and recommended American Standard. He installed it in one day and did an excellent job, that was two years ago. Now the only time I see him when he comes to do the maintenance. Each time I called Tony responded in a very short time.